UCC puts focus on dealer education
Company hosted two classes this year, planning more for 201612/02/2015Spencer IvesSAN ANTONIO—Wholesale central station UCC is investing more in its dealers, recently with a new line of regional...
View ArticleLowe’s goes with UCC for professional monitoring
Mark Matlock: Lowe’s DIY offering doesn’t pose a threat to traditional dealers01/06/2016Spencer IvesMOORESVILLE, N.C.—Home improvement company Lowe’s chose United Central Control as the professional...
View ArticleUCC acquired by COPS’ owner Lydia Security Monitoring
UCC will continue to operate separately, under its current brand01/27/2016Spencer IvesWILLIAMSTOWN, N.J.—Lydia Security Monitoring, the parent company of COPS Monitoring, both based here, announced...
View ArticleCRM designed by dealers for dealers attracts major players
FillQuick emphasizes ease of information for dealers03/23/2016Spencer IvesEDMONTON, Canada—Designed by a former ADT dealer and developed specifically for security companies, FillQuick is a new CRM...
View ArticleJim McMullen wants to acquire more wholesale centrals
Spencer Ives04/13/2016Jim McMullen, president and COO of Lydia Security Monitoring, as well as president and COO of COPS Monitoring, is interested in purchasing more third-party central stations....
View ArticleCSAA may change name to ‘The Monitoring Association’
Members will vote on new name, other bylaw changes at ESX show in June05/18/2016Spencer IvesFORT WORTH, Texas—The Central Station Alarm Association may be renamed “The Monitoring Association,” if CSAA...
View ArticleUCC hosts 13th annual 'extreme outdoors' dealer event
11/09/2016SAN ANTONIO—United Central Control on Oct. 26 announced its 13th Annual Extreme Outdoors Hunting Extravaganza reached nearly 200 attendees.The popular UCC dealer event was a topic of concern...
View ArticleLydia, UCC reflect on deal one year after acquisition
Positive environment following acquisition, plans for development into 201701/16/2017Spencer IvesSAN ANTONIO—In January 2016, Lydia Security Monitoring acquired wholesale monitoring center UCC based...
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How I Use My System: Teresa Gonzalez
02/28/2018Spencer IvesMySystem_TeresaGonzalez.jpgTeresa Gonzalez became the president of United Central Control in 2008. Lydia Security Monitoring acquired UCC in January 2016 and Gonzalez continues to...
View ArticlePro-Vigil partners with Lydia Security Monitoring
UCC and COPS dealers can now work with the video monitoring company12/05/2018Spencer IvesSAN ANTONIO—Pro-Vigil, a video monitoring equipment provider based here, recently entered a partnership to work...
View ArticleCSAA General Meeting: 'Overall, we're in a very healthy situation.'
Board of directors approves funding plan to build ASAP program proxy server06/16/2011Daniel GelinasCHARLOTTE, N.C.—The Central Station Alarm Association held its general membership meeting on June 7 at...
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Teresa Gonzales at ISC West
Topic: MonitoringTags: ISC West, Teresa Gonzales, UCC, United Central Control
View ArticleNatural disasters test concept for ASAP-to-the-PSAP program
09/01/2011Daniel GelinasPITTSBURGH—Vector Security CEO Pam Petrow said recent natural disasters on the East Coast have provided a proof of concept for CSAA's ASAP-to-the-PSAP program."[CSAA president]...
View ArticleCSAA sets Jan. 31 deadline for ASAP charter membership
Central stations that pledge will have the first opportunity to connect to the automated network12/01/2011Rich MillerVIENNA, Va.—Thinking about getting on board with the CSAA to take advantage of the...
View ArticleTaking it all in at ISC West
Rich Miller03/28/2012Quite the first day for a first-timer at ISC West, and for a first-timer to Vegas to boot. Now I can understand what all the fuss was about leading up to the show. Day One started...
View ArticleNew partnership links alarm industry, police, insurers
Rich Miller05/02/2012What may have seemed like a pipe dream to many a few years ago—getting the alarm industry, the law enforcement community and the insurance industry on the same page—is now reality...
View ArticleKey piece of ASAP puzzle now in place
Rich Miller05/16/2012The CSAA has taken the next step toward bringing more participants into the fold with the Automated Secure Alarm Protocol by going "live" with a computerized message broker in...
View ArticleTuning up, tuning in for ESX Nashville
Rich Miller06/25/2012Off and running shortly in Nashville for ESX, which promises to be the biggest and most informative edition in the event's five-year history. The show returns to its roots this...
View ArticleThe best of ESX: And the winners are ...
Rich Miller06/27/2012Just off the show floor after a very busy Wednesday at ESX, starting with the CSAA Excellence Awards Breakfast. There were a number of great seminars throughout the day and the...
View ArticleASAP getting closer to reaching ‘critical mass’
Central stations stepping up to speed alarm notifications to PSAPs02/01/2013Rich MillerYARMOUTH, Maine—After big strides in 2012 that put an array of technical and logistical challenges behind it, the...
View ArticleUCC hires former CVS leader
07/30/2013SAN ANTONIO—United Central Control, a provider of monitored security services based here, has hired James Beaty, formerly the general manager of central station operations at CVS, to head its...
View ArticleUCC completes Stages conversion, mobile app for dealers
Company also developing expanded technical support offering03/12/2014Leif KotheSAN ANTONIO—The big milestone early in 2014 for United Central Control, a wholesale monitoring provider based here, is...
View ArticleUCC names new head of dealer development
05/27/2014SAN ANTONIO, Texas—In a move to bolster dealer growth and services, United Central Control, a provider of monitored security services based here, has named Ron Bowden as director of dealer...
View ArticleUCC buys Red Hawk’s monitored accounts
Deal gives UCC 153 new alarm dealers and 20,000 new accounts07/11/2014Leif KotheSAN ANTONIO—United Central Control, a provider of monitored security services based here, has purchased the wholesale...
View ArticleSSN News Poll: Readers debate central station of future
Readers say business as usual is not an option. Nontraditional services expected to play larger role09/03/2014Leif KotheYARMOUTH, Maine—Though central stations will always hang their hat on the value...
View ArticleUCC’s Teresa Gonzalez now on CSAA Board
03/13/2015VIENNA, Va.—Teresa Gonzalez, president of United Central Control, was appointed to the CSAA Board of Directors.“No association can succeed without volunteer participation, and Teresa has been...
View ArticleGrowth and expansions coming to UCC
New facility and RMR milestone06/10/2015Spencer IvesSAN ANTONIO—United Central Control, a wholesale monitoring center based here, is planning to build an out-of-state back-up central station, possibly...
View ArticleUCC, ADT talk on training Millennials
ESX panel focuses on new central station operators07/08/2015Spencer IvesBALTIMORE—Underlining the important work that central station operators do is key when training Millennials who are now entering...
View ArticleHear it from this Millennial
Spencer Ives07/08/2015More and more I’m hearing about the “Millennials;” those born between 1980 and 2000. I fit squarely in that range.Millennials seem to be the target audience for home automation,...
View ArticleThere’s a bright side for traditional dealers with DIY/MIY, really
UCC's Mark Matlock discusses opportunities in the market08/14/2015Mark MatlockFirst and foremost, I am careful not to plant any stakes in the ground regarding the future of this industry. I have been...
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